Chambersburg Office

Pamela Heisey

Personal Lines Agent & Department Head
CPIA (Certified Professional Insurance Agent)

I have been a part of the PDM Insurance team since 1992 servicing our personal lines. I enjoy being a part of the PDM team, because of the friendly atmosphere and the customers we serve! I believe everyday people face challenges in life and I want to be able to help make sure they are stress free. As an agent, I strive to do my best to help you save money and acquire the coverages that suit you best. I look forward to continue servicing our customers for years to come, new and old!



Deena Houp

Farm & Life Insurance Agent
AFIS (Agribusiness Farm Insurance Specialists) & CPIA (Certified Professional Insurance Agent)

I’ve been with PDM Insurance Agency for the past 20 years, with 5 years of insurance experience prior to coming here. I enjoy working at PDM Insurance because of the strong trusting relationships I am able to establish with the farmers that I provide service for. I also enjoy working here because of the easy going, friendly atmosphere of the office.




Tina Bricker

Commercial Lines Support Agent
CPIA   (Certified Professional Insurance Agent)

Within my last 25 years I have been working in customer service.   I pride myself on listening to my client’s needs and concerns to be able to provide the right options and choices for each and every one of my clients.    I enjoy working to find solutions to offer ease to my clients lives.   I am proud to say I am a member of the PDM team and excited to have the opportunity to help you with your insurance needs.




Shane Kunkleman

Commercial Lines and Farm Insurance Agent

Born and raised in Chambersburg. Graduated at CASHS in 1995. Attended Shippensburg University for a year and a half. Joined the Air Force February 1997. Graduated USAF Police Academy with Distinguished Honors in June 1997. I married my high school sweetheart Catharine in May of 1998. I Began my insurance agent career in August 2014, and I joined the PDM team in 2018. I look forward to serving you for all of your insurance needs..





Path Valley Office



Angie Lininger

Crop Insurance Agent & Accounting
CPIA (Certified Professional Insurance Agent)

As a part of the PDM team for the past 20 years, I have enjoyed bringing peace of mind to my customers by delivering them the absolute best services. I look forward to each day because of the joy my work brings to me. Crop insurance is a vital thing these days and I strive to make the process simple and easy. I have been able to meet some of the greatest people over the years and I look forward to doing it for many more!




Jen Coons

Crop & Mortality Insurance Agent
AFIS (Agribusiness Farm Insurance Specialists)

I began my career at PDM in 2005, since then I’ve been working with the crop and animal mortality insurance for our clients in the agricultural community. Each and every day is something new and exciting! I enjoy working at PDM Insurance because of the diversification of the clients that I am able to deal with. I also enjoy working there because of the warm friendly atmosphere portrayed throughout the office.




Jessica McMullen

Commercial Lines & Farm Insurance Agent
CPIA (Certified Professional Insurance Agent)

Jess graduated from Texas A&M University with a B.S. in Animal Science in December 2012. While at A&M, she was also a member of the NCAA Women’s Equestrian Team, which currently boasts 12 National Championship Titles. Jess joined the PDM Team in January 2013 and has since developed a real passion for helping the Farm & Agribusiness industry, as well as helping out ALL of her customers!




Chaz Timmons

Personal Lines & Life Insurance Agent, Marketing Director

Originally from Mercersburg and a Graduate of Shippensburg University, I joined the PDM team in 2017, bringing a strong background in customer service. As an agent I want to be someone who is not only knowledgeable about the product you’re buying, but I also want to be a friend that you know and trust. I pride myself on providing you the absolute best coverages for a price that fits your needs. I’m proud to be a part of the PDM family and I look forward to providing service to current and new customers in the years ahead.


President of PDM Insurance


Rita G. McMullen

CPCU (Chartered Property & Casualty Underwriter), AFIS (Agribusiness Farm Insurance Specialist),
AAI (Accredited Advisor in Insurance), CPIW (Certified Professional Insurance Woman)